Digital Consulting & Advisory

Adapting to the forever changing world of digital

Many organisations face the challenge of adapting to the constantly evolving digital landscape. While in-house specialists may recognise the need for digital transformation in an organisation, it can be difficult to change gear when the focus is needed on business-as-usual tasks. For some organisations, the expertise to develop a digital solution may not reside within the team and the skills to understand technical projects, user experience design or user research is only accessible through consultation.

Advisory to foster organisational change, digitally.

At 24 Digital, we develop a digital strategy and roadmap to support your business as it undergoes change. The end solution is tailored to your organisation’s specific needs and the recommended outcome is often based off user research so your business decisions are guided by science rather than assumption.

Through consultation with your users, we unpack their needs, challenges, and goals which guide the direction of the strategy. Aligning this with existing business objectives, or developing new metrics to success, 24 Digital harnesses the findings to curate a digital plan to realise the overarching business vision as well as disrupt the business from within.

Immersion into your business, users and stakeholders.

Our consulting service is built from a tried and tested process, which we adapt to your specific needs. For many clients, the following areas are uncovered during our consulting process:

• Through our ‘Discovery’, we immerse ourselves in research and analyse existing research and data from historical studies and databases to find common themes and gain a deeper understanding of the organisation.
• Once we have gained a foundational understanding of the business, we engage with your clients, consumers, community and stakeholders to better understand their needs, concerns, motivations and to validate any assumptions that may have been formed during the initial immersion period.
• Our data scientists analyse existing research and data from historical studies and databases to find common themes and to gain a deeper understanding of the organisation. Using multiple public data sets, our team are able to further analyse and develop base demographic clusters of the users to be used as the foundation of the personas.

Business advisory for your needs.

With 24 Digital as your consultant, a digital strategy will explore your customer needs, the digital strategies adopted by your competitors, provide product and market research, and direct your digital initiatives to overcome challenges, achieve clear business goals, and broaden opportunities for your business.

If you recognise the need for organisational change within your company, or if you have a challenge that needs to be solved digitally, consult 24 Digital for digital strategy, user centric design and technical implementation.